Terms & Conditions

Business Name: Home Efficiency Standard Group ("HES Group")

Website: https://homeefficiencystandard.ca/

By accessing this website, submitting your information, or engaging with Home Efficiency Standard Group ("HES Group"), you agree to be legally bound by these Terms & Conditions. If you do not agree, you must not use this website or services.

HES Group operates as a marketing, consulting, and coordination company specializing in residential energy efficiency upgrades across Canada.

Services may include consultations, eligibility assessments, energy savings projections, coordination of HVAC and home improvement services, and introductions to third-party contractors and financing providers.

HES Group is not a lender, manufacturer, or installer unless explicitly stated in a written agreement.

All projections, estimates, and examples provided by HES Group, including any references to energy savings or "cost-neutral" programs, are for informational purposes only.

HES Group does not guarantee:

• Energy savings or cost reductions
• Qualification for any program or rebate
• Approval for financing
• Specific pricing or timelines

Actual results may vary based on property conditions, usage, and market factors.

HES Group may connect you with independent third-party contractors, service providers, or financial institutions.

You acknowledge that:

• These parties operate independently of HES Group
• HES Group does not control or guarantee their work, pricing, timelines, or outcomes
• Any agreement entered into is solely between you and the third party

HES Group is not responsible for any issues arising from third-party services.

Any financing options presented are provided by third-party financial institutions and are subject to approval.

HES Group does not:

• Provide loans or credit
• Guarantee approval, rates, or terms
• Assume responsibility for lender decisions

By submitting your information, you confirm that:

• All information provided is accurate and complete
• You are authorized to make decisions regarding the property
• You are not submitting false or misleading information

By submitting your information through this website or any associated platform (including Facebook Lead Ads), you provide express consent for HES Group and its partners to contact you via:

• Phone calls
• SMS/text messages
• Emails

These communications may include appointment scheduling, eligibility confirmation, service updates, and promotional offers.

You may withdraw consent at any time by unsubscribing or contacting us directly.

HES Group collects and uses personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information may be used to assess eligibility, provide services, and connect you with relevant partners.

Any pricing or savings figures provided are estimates only and may change based on inspection, scope of work, materials, and other factors.

Final pricing will be provided in a formal written agreement by the applicable service provider.

To the maximum extent permitted by law, HES Group shall not be liable for any indirect, incidental, or consequential damages, including financial losses or decisions made based on information provided.

Use of this website and services is at your own risk.

You agree to indemnify and hold harmless HES Group from any claims, damages, or liabilities arising from your use of the website, submission of false information, or interactions with third-party providers.

All content on this website, including text, logos, and design, is the property of HES Group and may not be copied, reproduced, or distributed without prior written consent.

HES Group reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

These Terms are governed by the applicable laws of Canada and the province in which services are delivered.

Home Efficiency Standard Group (HES Group)

Email: info@homeefficiencystandard.ca